Free disclosure templates

Publish on your project page and attach to every reservation form. It tells buyers where their money goes and how it is released, without exposing any account number.

DEPOSIT PROTECTION STATEMENT
[Project name], [town, country]
Last updated: [date]

How your payments are protected

1. Where your money goes
All payments from buyers, including the reservation fee, are paid into a
[project escrow account / trust account] at [Bank name], [branch or city].
The account is held by [name of licensed escrow agent / notary / trustee],
a [type of account holder, for example "licensed escrow agent regulated by
[regulator name]"]. It is not held by the developer.

[If you use a bank guarantee instead, replace point 1 with:]
[Your payments are covered by a bank guarantee issued by [Bank name],
guarantee reference [reference], covering [100% / x%] of the amounts you
pay until handover. The guarantee is valid until [date].]

2. When money is released
Funds are released to the developer only when each construction stage is
complete and certified by [independent engineer / regulator name]:
  - [Stage 1, for example foundations complete]: [x]% of the price
  - [Stage 2, for example structure complete]: [x]% of the price
  - [Stage 3, for example roof and walls complete]: [x]% of the price
  - [Handover with title registered in your name]: [x]% of the price

3. If the project does not go ahead
If [the project is cancelled / construction stops for more than [x]
months / the building permit is revoked], money still held in the account
is returned to buyers [in full / in proportion to what each buyer paid]
within [x] days, as set out in clause [x] of the sales contract.

4. How to check this yourself
  - Escrow agent or trustee: [name], [registration or licence number],
    listed at [link to the official register].
  - You can confirm the account directly with [Bank name] at [official bank
    contact page, not a phone number from us].

5. Account details and fraud warning
We never publish account numbers. You will receive the account details in
your signed sales contract only. We will never change payment details by
email, chat or phone. If anyone asks you to pay into a different account,
stop and contact [named role] at [official email address] before paying.

Issued by: [Company legal name], registration no. [reference], [registry].

Send to every buyer and post on the project page once a month, on the same day each month. Keep every past report online so buyers can see the trend.

MONTHLY CONSTRUCTION PROGRESS REPORT
[Project name], [town, country]
Report no. [x], for the month of [month year]
Date of site visit: [date]

1. Overall progress
Overall completion: [x]% (last month: [y]%)
Planned completion at this date per the schedule: [z]%
Status: [on schedule / [x] weeks ahead / [x] weeks behind]

2. Progress by stage
  - Site preparation and foundations: [x]%
  - Structure (columns, beams, slabs): [x]%
  - Roof: [x]%
  - Walls and openings: [x]%
  - Mechanical, electrical, plumbing: [x]%
  - Finishes: [x]%
  - External works and landscaping: [x]%

3. Work done this month
  - [Short description, for example "Second floor slab poured on [date]"]
  - [Short description]

4. Planned for next month
  - [Short description]
  - [Short description]

5. Issues and risks
[Any delay, its cause, and what is being done about it. If there are none,
write "No issues this month."]

6. Photos
[x] dated photos taken on [date] from the same fixed viewpoints as previous
reports (viewpoints A, B, C, D on the site plan). Link: [link to photos].

7. Certification
Progress certified by [name], [qualification, for example "licensed civil
engineer, licence no. [reference]"], of [firm name], independent of the
developer.
[Or, where the regulator publishes progress: "Regulator inspection
figure: [x]% on [date], see [link to official record]."]

8. Payments
Next payment milestone: [stage name], expected [month year].
You will only be asked to pay once this stage is certified.

Questions about this report: [named role] at [official email address].
[Company legal name], registration no. [reference].

Put this on a dedicated page of your website, for example /permits, and link to it from every listing and brochure.

PERMITS AND APPROVALS
[Project name], [town, country]
Last checked: [date]

We publish every permit for this project so that you can check it yourself
in the official records. You do not need to ask us.

1. Building permit
Permit number: [number, exactly as issued]
Issued by: [name of issuing authority]
Date issued: [date]          Valid until: [date or "no expiry"]
Covers: plot [lot reference], [address]
Approved use: [residential / tourism accommodation / mixed use]
Approved units and floors: [x] units, [x] floors
Check it here: [link to the official register or search page]
How to search: [for example "enter the permit number in the search box"]

2. Land title
Title type and number: [type], no. [reference]
Registered owner: [Company legal name / landowner name under land agreement
dated [date]]
Charges on the land: [none / mortgage to [Bank name], released at handover]
Check it here: [link to the land registry or search page]

3. Other approvals
  - [Environmental approval], no. [reference], issued by [authority] on
    [date]. Check: [link]
  - [Business or tourism licence, if units will be rented], no.
    [reference], issued by [authority] on [date]. Check: [link]
  - [Sales or developer licence, where required], no. [reference],
    issued by [authority] on [date]. Check: [link]

4. Developer
Company: [Company legal name]
Registration no.: [reference] at [Companies Registry]. Check: [link]

5. Changes
If any permit is amended, renewed, suspended or revoked, we will update this
page within [x] working days and notify all buyers by email.

Documents: copies of each permit are available for download here:
[link]. The official register is the reference if there is any difference.

Add to your project website and sales pack. Answer every question for your project; delete a question only if it truly does not apply.

FREQUENTLY ASKED QUESTIONS: TITLE AND PAYMENT PROTECTION
[Project name], [town, country]
Last updated: [date]

Q: Who owns the land today?
A: The land is registered to [Company legal name / landowner name] under
title [type] no. [reference] at [Land Office]. [If not owned by the
developer: "We control the land under a [lease / development agreement]
dated [date] for [x] years."] You can check the title at [link].

Q: Is there a mortgage or any other charge on the land?
A: [No. / Yes: a mortgage to [Bank name]. It will be released for each unit
before the unit is transferred to its buyer, as stated in clause [x] of the
sales contract.]

Q: What exactly will I own?
A: [Freehold title / A leasehold of [x] years starting [date] / Other
right: describe], registered in your own name at [Land Office].
[For leasehold: "The lease can be extended for [x] years at a price fixed in
clause [x] of the contract. / There is no extension right."]

Q: Can a foreign buyer hold this title?
A: [Yes, foreigners can hold this type of title under [law or regulation].
/ Foreigners can hold [type] only; we do not use nominee owners.]
We recommend you confirm this with your own lawyer.

Q: When will the title be in my name?
A: Within [x] [days / months] after handover, once the final payment is
made. Registration fees and taxes of about [x]% are paid by [buyer /
developer].

Q: Where do my payments go?
A: Into a [escrow account / trust account] at [Bank name], held by [escrow
agent / notary / trustee], or covered by a bank guarantee from [Bank name].
See our deposit protection statement: [link]. We never publish account
numbers; you receive them in your signed contract only.

Q: When do I pay?
A: In stages tied to construction:
  - [x]% at reservation
  - [x]% when [stage] is certified
  - [x]% when [stage] is certified
  - [x]% at handover
You are never asked to pay for a stage before it is certified by [name].

Q: What happens if the project is late?
A: The contractual completion date is [date], with a grace period of [x]
months. After that we pay [penalty] per month, and after [x] months of delay
you may cancel and receive a refund of all payments within [x] days.

Q: What happens if the project is cancelled?
A: [Explain the refund process and timeline, with the contract clause.]

Q: Can I see the contract before I pay anything?
A: Yes. Download the full sales contract here: [link]. We recommend that
an independent lawyer reviews it before you reserve.

Q: Who do I contact with a complaint?
A: [Named role] at [official email address]. We reply within [x] working
days. If you are not satisfied, you can contact [regulator / ombudsman] at
[link].

Send as soon as you know completion will move, not at the original date. Send it to every buyer in writing and keep a copy on the project page.

NOTICE OF DELAY IN COMPLETION
[Project name], unit [unit number]
Date of notice: [date]

Dear [buyer name],

We are writing to tell you that completion of [Project name] will be later
than the date in your sales contract.

1. The dates
  - Contractual completion date: [date] (clause [x] of your contract)
  - Grace period in the contract: [x] months, ending [date]
  - New expected completion date: [date]
  - Length of delay beyond the grace period: [x] months

2. Why
[Explain the cause plainly and specifically, for example "the electricity
connection approval from [authority] was issued on [date], [x] months later
than planned". Do not use general phrases such as "unforeseen
circumstances" without detail.]

3. Where construction stands today
Overall completion: [x]% as of [date], certified by [name, firm].
Latest progress report and dated photos: [link].

4. What we are doing about it
  - [Action, for example "a second crew starts on [date]"]
  - [Action]

5. Your rights under the contract
  - Delay penalty: under clause [x], you are entitled to [penalty, for
    example "[x]% of the amount paid for each month of delay after the
    grace period"]. We will pay this [by credit against your final payment
    / by bank transfer every [month / quarter]].
  - Right to cancel: under clause [x], if the delay exceeds [x] months you
    may cancel and receive a refund of [all payments / payments plus
    interest] within [x] days.
  - Payments: no further payment will be requested until the next stage
    is certified. Your next payment is [stage], now expected [month year].
  [Delete any right your contract does not give; do not add rights here
  that are not in the contract without your lawyer's review.]

6. What happens next
We will send you an update by [date] and every [month] after that until
completion. If the new date changes again, we will tell you as soon as we
know.

7. Questions
Contact [named role] at [official email address]. We reply within [x]
working days. If you are not satisfied with our answer you can contact
[regulator / ombudsman] at [link].

Yours sincerely,
[Name], [title]
[Company legal name], registration no. [reference]