Kolaboro / Academy / Lesson 10

Lesson 10: Working with buyers

Explaining risk calmly from thousands of kilometres away.

Be clear

Lead with the verdict, then the reasons. Buyers abroad are anxious; vagueness makes it worse.

Be fair

Say what is good as well as what is wrong. You are not there to kill deals, only bad ones.

Exercise

Record a 2-minute voice note explaining a 'hold' verdict to a buyer.

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